A Diamond Among Us

If your staff are not learning, they’re standing still and looking for other jobs. On-site training is by far the most efficient and cost-effective way of training household staff.

Writing a Private Service Job Description

Every morning I order a “tall, half-caf, nonfat latte; extra hot; no foam”. It may seem like a complicated order, but those are the terms I need to use to get the coffee that I want. When I see a job description that has less clarity than my coffee order, I wonder what they’re going […]

Finding a Private Service Position

Excerpt from the book, Insider’s Guide to Household Staffing, 2ed. Private Staffing Secrets They DO Want You to Know. When considering a career change, starting out in the domestic field, or finding your next position as a seasoned service pro, there are a few very important considerations. The first and most important is “Why do […]

How to Handle Household Staff?

Recently, Ms. Baibakova made headlines not for her influence on the art world, but for her disctinct opinions on household staff.

The New Global Assistant

What is a Virtual Assistant (VA)? In short(ish), a Virtual Assistantis generally an experienced self-employed administrative professional. A VA is a replacement for an in-office assistant/permanent executive administrator. A VA works off site from your premises as an independent contractor, usually working remotely from a home based office. They generally provide technical, creative and of […]